Rules of Play

Please find below our 'Rules of Play' to ensure that The Play King can be a fun and safe environment for everyone!

  1. Adults are permitted to enter the play frame to supervise their children but cannot 'play' on the equipment. Our rules strictly forbid adults using the slides in the play sessions open to the general public. This is best practice within the play industry to avoid potential collisions.
  2. All children must be accompanied by a responsible adult at all times. The Play King does not accept responsibility for the supervision of children.
  3. Only children who are under 4’10” or 148cm in height may play. Children to the age of and including 12 years old may play.
  4. Recommended clothing to be worn by children: long sleeved tops, full length trousers and socks. Clothes should be tucked in at all times. Football shirts and other items of clothing that are made from man-made fibres are not recommended and may prevent children from using some of the attractions at The Play King.
  5. Children should use the toilet and wash their hands before entering the play area.
  6. Nappy changing facilities can be found in the girls, boys and disabled toilets and the use of potties etc should be conducted in these toilets. Please place all nappies in the correct bins provided.
  7. Leave badges and jewellery with a responsible adult. Spectacles should only be worn if used with a retainer and shatter proof lenses.
  8. Please remove shoes before entering the play area.
  9. Socks must be worn at all times.
  10. In case of a problem please notify a member of The Play Kings team. There are always first aiders and a supervisor/ on-duty manager on site at all times
  11. Play may be restricted to 2 hours during peak times.
  12. Age restrictions vary dependant on the play zone visitors are using. These are in place for the safety and enjoyment of all children. There are signs up in all areas to indicate the age restrictions. Please ensure your children are aware of them.
  13. Please do not play in front of slide exits.
  14. Clothes with ropes and cords should not be worn in the play area.
  15. No sharp objects may be taken into the play area.
  16. Parents/guardians are responsible for the behaviour and well-being of the child in their care and must maintain supervision at all times.
  17. Fighting and bullying will not be tolerated. Guilty parties may be asked to leave.
  18. It is forbidden to climb on the netted walls or system structures.
  19. It is forbidden to smoke or play with fire within the play area. The use of E Cigs are not permitted within the building.
  20. Children who are unwell should not enter the play area.
  21. Balls or other objects should not be thrown at others.
  22. For health and safety reasons only food and drink purchased at The Play King can be consumed on the premises. The Play King reserve the right to ask deliberate disobeyers of this to leave.
  23. For health and safety reasons any persons wearing a plaster cast are not permitted to enter the play areas.
  24. No food, drink or chewing gum should be taken into the play areas.
  25. In the interest of health and safety, please ensure that any food debris which falls on the floor is picked/wiped up as soon as possible. Report all spillages to a member of staff.
  26. Report all accidents to a member of staff to ensure that we can provide any necessary assistance and minimise the potential of re-occurrence. These will be logged and are an important part of on-going safety audits.
  27. Before purchasing Trampoline access wristbands please ask the receptionist for closure times of the trampolines. The trampolines close for private parties throughout the day. 
  28. Wristbands are only valid for on the day purchase and cannot be used again.
  29. Please ensure that anyone under the age of 12 keeps their Play King wristband on for the duration of your visit. Our wristbands are numbered and will act as a safety feature for you and your child/children. Failure to keep them on may result in a delay on departure from the premises.
  30. All damages to The Play King property either accidental or deliberate must be reported to a member of staff.
  31. Report any behavioural concerns to a member of staff. Please do not attempt to intervene yourself.
  32. We reserve the right to ask people to leave and we are not authorized to issue on the day refunds. Any concerns that may require a refund can only be issued by the general manager upon a full investigation.

The Play King team supervise the venue and help maximise your children's enjoyment from the play experience. They are not however a replacement for parental supervision. Parents/guardians should note that whilst every consideration has been given to ensure the safety of children using the play centre, The Play King cannot be held responsible for accidents which occur as a result of children playing on the equipment.

The Play King does not own the machines in the arcade.

Took our 2 year old for the first time, what a massive place, great fun, 1 large play cage, and I mean LARGE, and then 2 smaller ones for toddlers 2 - 5 & under 2. Watch out for the amusements when you first go in, potential wallet drainers!
Mark - Cardiff